Shipping Policy

At Gourmet Cookware Shop, we are committed to ensuring that your experience from checkout to delivery is as smooth and satisfying as possible. We understand the excitement of receiving new cookware to elevate your kitchen, and we strive to make our shipping process fast, reliable, and transparent.

Shipping Rates & Free Shipping Offer

We are pleased to offer free shipping on all orders over $48.99. For orders under this amount, a flat shipping fee of $4.99 will be applied at checkout. This ensures that no matter the size of your order, it will be delivered straight to your door at a competitive rate.

Processing & Delivery Times

Once your order is placed, it will be processed within 1-2 business days. Our team works diligently to prepare and package your items carefully, ensuring they arrive in perfect condition.

  • Standard Delivery: After processing, most orders will be delivered within 5-7 business days, depending on your location. We aim to get your cookware into your hands as quickly as possible, so you can start whipping up delicious meals in no time!
  • Tracking Your Order: After your order has been shipped, we will send you a confirmation email with tracking details so you can monitor your package every step of the way. Should you have any issues with tracking or delivery, feel free to contact our support team at [email protected].

Shipping Destinations

Currently, we ship to most locations within the United States. We are always working on expanding our delivery areas, so if you’re outside of our current shipping zones, stay tuned for updates.

Packaging & Care

We take great care to package each item securely to avoid any damage during transit. Our cookware is designed for durability, and we do our best to ensure it reaches you in pristine condition. However, if your order arrives damaged or incorrect, please notify us immediately at [email protected], and we’ll resolve the issue promptly.

Order Changes & Cancellations

If you need to make changes to your order or cancel it after placing it, please contact us as soon as possible. Once an order has been shipped, we may not be able to make adjustments, but we’ll always do our best to accommodate your needs.

Delivery Delays

While we aim to meet all delivery expectations, unforeseen circumstances such as weather conditions, carrier delays, or holidays may occasionally cause delays. If your package is taking longer than expected, don’t hesitate to reach out to us for assistance. We are here to help and will work with the carrier to resolve any issues.

Contact Us

For any questions regarding shipping, order status, or delivery, please email us at [email protected]. Our customer service team is dedicated to providing timely assistance and ensuring that you have a great shopping experience with us.

Thank you for choosing Gourmet Cookware Shop — we can’t wait to be part of your next culinary adventure!